Privacy Policy for SoCityUK (Company Registration No. 16260489)

Last Updated: 14/03/2025

Introduction

SoCityUK (“we,” “us,” or “our”) is committed to protecting and respecting the privacy of the children, parents, and guardians we work with. This Privacy Policy explains how we collect, use, store, and disclose personal data in compliance with the UK Data Protection Act 2018, the General Data Protection Regulation (GDPR), and other applicable data protection laws.

By using our services, you agree to the collection and use of your personal information in accordance with this policy.

1. Information We Collect

We collect personal data from parents, guardians, and children under the following circumstances:

• Personal Information of Parents and Guardians: Name, contact details (phone number, email address, postal address), and any other information provided when registering with SoCityUK.

• Personal Information of Children: Name, date of birth, photographs, and measurements. We may also collect video and audio recordings during auditions or performances.

• Sensitive Data: Any health, accessibility, or other sensitive data, such as special requirements for the child, will be processed with explicit consent.

2. How We Use Your Information

We use your personal data for the following purposes:

• To provide our talent agency services, including managing child talent profiles, booking jobs, and organizing auditions.

• To contact parents, guardians, or children regarding job opportunities, auditions, and general updates.

• To comply with our legal obligations, such as obtaining child performance licences.

• To ensure the safety and welfare of the children we represent, including health and safety management during work assignments.

3. Legal Basis for Processing

We process personal data on the following legal bases:

• Consent: We obtain consent from parents and guardians to process personal data, including photographs, video recordings, and health information.

• Contractual Necessity: We may process personal data as necessary for the performance of a contract (such as when providing our services).

• Legal Obligation: We process personal data to comply with legal obligations, including child protection laws and licensing requirements.

• Legitimate Interests: We may process personal data to pursue legitimate interests, provided this does not override the fundamental rights and freedoms of the data subjects.

4. Data Retention

We will only retain personal data for as long as necessary to fulfill the purposes outlined in this policy or as required by law. For example:

• Talent profiles are retained as long as a child is active with SoCityUK, or until the parent or guardian requests removal.

• Personal data related to job bookings is kept for a period that complies with legal requirements (e.g., tax, insurance, or licensing purposes).

5. Sharing Your Information

We may share personal data with third parties in the following circumstances:

• Talent Agencies and Casting Directors: We may share your child’s profile (including photographs, video, and personal information) with casting agents and clients who are considering them for roles.

• Regulatory Authorities: We may share information with relevant authorities, such as local councils, to comply with child licensing and employment laws.

• Service Providers: We may share personal data with third-party service providers who support our business operations (e.g., IT services, website hosting).

• Legal Compliance: We may disclose personal data to comply with legal obligations or protect our rights.

6. Security of Data

We take reasonable technical and organizational measures to protect your personal data from unauthorized access, loss, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Under data protection law, you have the following rights:

• Right to Access: You can request a copy of the personal data we hold about you.

• Right to Rectification: You can request that we correct any inaccuracies in your personal data.

• Right to Erasure: You can request that we delete your personal data under certain circumstances.

• Right to Restriction of Processing: You can request that we restrict the processing of your personal data.

• Right to Object: You can object to the processing of your personal data.

• Right to Data Portability: You can request that we provide your personal data in a structured, commonly used format.

To exercise any of these rights, please contact us at the details provided below.

8. Children’s Privacy

We take the privacy of children very seriously. Our services are directed towards parents and guardians, and we collect personal data only with the consent of the parent or legal guardian. If we become aware that a child has provided us with personal data without the consent of a parent or guardian, we will take steps to remove such information as quickly as possible.

9. International Transfers

We do not typically transfer personal data outside of the UK. If we do, we will ensure that appropriate safeguards are in place to protect your personal data in accordance with data protection law.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated date. We encourage you to review this policy periodically to stay informed about how we are protecting your data.

11. Contact Us

If you have any questions about this Privacy Policy or would like to exercise your rights, please contact us at:

SoCityUK
Email: hello@socity.co.uk

Address: 9, Bartle House, Oxford Court, Manchester, United Kingdom, M2 3WQ